One OpenAI-compatible endpoint for 35 chat, image, and video models — backed by 99.9% SLA, dedicated capacity, SSO, and a signed DPA.
Everything in self-serve, plus the operational and legal posture you need to ship to your own enterprise customers.
Service credits for breach. Public status page at status.ark-route.com with real-time provider routing.
Reserved throughput per model class, isolated from public pool. No noisy-neighbor surprises during launches.
SAML 2.0 single sign-on and SCIM user provisioning. Audit logs for every API key and admin action.
GDPR-compliant Data Processing Agreement on file before your first production request.
Tiered pricing on chat, image, and video. Committed-use discounts up to 40% off list.
Slack Connect or Teams channel with a named engineer. 4-hour P1 response, 24/7 incident on-call.
| Self-Serve | Enterprise | |
|---|---|---|
| Models | All 35 | All 35 + early access |
| Rate limits | Fair-use shared | Reserved QPS, no contention |
| SLA | Best-effort | 99.9% with credits |
| Auth | API keys | API keys + SAML SSO + SCIM |
| DPA | Standard ToS | Signed DPA + custom terms |
| Billing | Stripe credits | Invoiced, NET-30, ACH/wire |
| Support | Slack Connect + named engineer | |
| Pricing | List price | Volume + committed-use discounts |
Yes. We sign a GDPR-compliant Data Processing Agreement for all enterprise customers. We can start from our template or redline yours.
99.9% monthly uptime with service credits for breach. Status and incident history are published at status.ark-route.com.
Yes — reserved throughput for chat, image, and video models, isolated from the shared pool. Pricing scales with reserved QPS and is committed in 3, 6, or 12 month terms.
SAML 2.0 single sign-on and SCIM provisioning are available on the enterprise tier. Okta, Azure AD, and Google Workspace are tested.
Requests are proxied to upstream providers (OpenAI, Google, ByteDance, etc.) without persistent prompt storage on our side. Metadata for billing and auditing is stored on GCP us-central1; EU residency available on request.
SOC 2 Type II audit is in progress. We can share our current security posture, sub-processor list, and pen-test summary under NDA.
Monthly invoice, NET-30, ACH or wire. Committed minimum + overage on usage. PO numbers supported.
Tell us your team size, expected QPS, and models of interest. We'll send a quote within one business day.
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